This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.cobidu.co.uk, www.cobidu.com and our hosted LMS you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act) and the General Data Protection Regulation (GDPR), the data controller is COBIDU Compliant Limited of 27, Old Gloucester Street, LONDON, WC1N 3AX. We have appointed a Data Protection Officer for COBIDU Compliant who can be contacted via the following email: support@cobidu.co.uk . All members of staff at COBIDU are committed to confidentiality and have received training in order to comply with GDPR.
In this policy, a “customer” is someone who uses this website and/or our associated hosting platform (learning management system) for the purposes of service provision and/or consuming our learning content library.
We may collect and process the following data about you: -
You may give us information about you by filling in forms on our site cobidu.co.uk or cobidu.com (our sites) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, request services or tender for services, provide feedback (including ratings), contact us for any reason and when you report a problem with our site. The information you give us may include your name, address(es), e-mail address and phone number, financial and credit card information, bank account details, business details and some instances, details of your areas of competence, experience and qualifications.
With regard to each of your visits to our site we may automatically collect the following information:·
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;·
information about your visit, including the fulnl Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
