Privacy Policy

This privacy policy covers COBIDU DISTANCE LEARNING SOLUTIONS LTD and all its associated companies, including COBIDU and COBIDU Learning Content. COBIDU Distance Learning Solutions Ltd ("We") is committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully. By visiting cobidu.co.uk, cobidu.com and our hosted LMS, you accept the practices described in this policy.

Under the Data Protection Act 1998 (the Act) and the General Data Protection Regulation (GDPR), the data controller is COBIDU Compliant Limited, registered at 27 Old Gloucester Street, LONDON, WC1N 3AX. A Data Protection Officer has been appointed for COBIDU Compliant and can be contacted at support@cobidu.co.uk.

Information We Collect

Information You Give Us

You may give us information by filling in forms on our site or by corresponding with us by phone, email or otherwise. This may include your name, address, email address, phone number, financial information, and details of your experience or qualifications.

Information We Collect Automatically When You Visit Our Site

• Technical information such as the IP address used to connect to the internet, your login details, browser type and version, time zone setting, operating system and platform.
• Information about your visit: pages you visited, time spent on pages, and interaction data such as clicks and mouse movements.

Information We Receive from Other Sources

We may receive information about you if you use any other websites we operate or other services we provide. We may also receive information from third parties such as advertising networks, analytics providers and credit reference agencies.

How We Use Your Information

Information You Give Us

If you are a customer, we may use your information for the following purposes:

• To record learner history (name, username, password, details of completed courses).
• To contact you about products and services that may be of interest to you.
• To notify you about changes to our services.
• To ensure content is presented to you as effectively as possible on your device.

Automatically Collected Information

We use this information for the following purposes:

• Site administration and internal operations (troubleshooting, data analysis, testing, research).
• To improve our site and ensure content is presented as effectively as possible.
• To keep the site secure.
• To measure advertising effectiveness and serve relevant advertisements.
• To make recommendations and suggestions to you and other users.

Sharing Your Information

We may share your personal information with our group companies and selected third parties (advertising networks, analytics providers, credit reference agencies). We may also disclose it to third parties for legal obligations, asset sales, or to enforce our terms of use.

Storage of Your Personal Data

Data collected on cobidu.co.uk and cobidu.com may be transferred to and stored outside the European Economic Area ("EEA"). Learner data stored in our LMS (mycobidu.com) is held only on UK servers and is not shared with third parties. Twelve months after your contract ends, your account and data will be permanently deleted.

Your Rights

You have the right to request that your personal data is not processed for marketing purposes. You can opt out of marketing communications at any time. You may also request access to all personal data we hold about you, or request its transfer or permanent deletion. These requests can be submitted in writing to support@cobidu.co.uk.

Changes to This Policy

Any changes we make to our privacy policy will be published on our websites and, where appropriate, notified to you by email. We recommend you check this page regularly to stay up to date.

Contact

Questions, comments and requests regarding this privacy policy should be addressed to support@cobidu.co.uk.