Soft skills are as important as hard skills for the success of employees, and the success of the company. But which ones are more critical? We dug up some research and compiled the most wanted and valued soft skills from different resources.

According to LinkedIn Learning’s research, which is based on hiring rates, the most in-demand soft skills at work are adaptability, collaboration, creativity, emotional intelligence and persuasion. The list has not changed much since 2019. Only emotional intelligence is new when compared with the previous years’ research.

Another research by McKinsey shows HR professionals reported difficulty recruiting candidates who have the necessary soft skills for an automating world, which are:

1. Problem solving, critical thinking, innovation, and creativity;

2. Ability to deal with complexity and ambiguity;

3. Communication.

Another study by Boston College, Harvard, and the University of Michigan, showed soft skills training in communication and problem-solving boosted productivity and retention by 12% and delivered a 250% return on investment (ROI) to the company.

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